Most orders are processed within 1 hour of receipt, between 9AM and 5PM, EST, M-F, except for federal holidays.  License and download details are sent by email as soon as we process the order.  Orders placed outside business hours will be processed at the start of the next business day.  For fastest processing please submit all orders online.  If you prefer to order by phone please click here.  All sales are governed by the following Terms.  All sales are final.  No returns or refunds.