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HydroCAD® Stormwater Modeling - Since 1986

Terms of Sale

Shipping

Orders received by 4:30pm EST, M-F (except Federal holidays) are usually processed and shipped the same day.  As soon as the order is processed, we will email an order confirmation including complete software download information.  We will also send a physical shipment including the Owner's Manual, software media, etc.  US orders are normally shipped by UPS.  Orders to other destinations are shipped by Air Mail.  Requests to use other carriers will generally delay shipment and entail additional costs.

Payment

For most sales we require prepayment of some form.  For immediate shipment we suggest using Visa, MasterCard, or American Express.  We can also ship COD at no extra charge, or you can mail us a check.

We offer payment terms (billing) only to government agencies that have no capability for pre-payment.  All others are required to prepay, regardless of credit rating or previous payment history.

Software License Agreement

All sales are governed by our Software License Agreement, which is included with each program sold.  You will find that our license is more liberal than most, particularly if you need to run HydroCAD on several computers.  Additional details are available here.

All Sales Final - No Returns

We do not accept any returns after your order has been processed, unless due to an error on our part.  We do not sell software with an "evaluation period."

We urge you to fully evaluate our products before you commit to a purchase.  As part of your evaluation we recommend the free HydroCAD Sampler.

If you still feel that HydroCAD doesn't meet your needs, please visit our support page or contact technical support for personal assistance.  Most problems stem from confusion about modeling techniques, which we are happy to address.

If you do conclude that HydroCAD doesn't meet your needs, you have the option to transfer (sell) your license to another owner under the terms of the License Agreement.

 
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