HydroCAD Materials - What you should have

All HydroCAD programs (except the Sampler) are sold with the following items:

HydroCAD Owner's Manual
Software media
Read-Me-First card or CD sleeve with your HydroCAD serial number

If you elected to download the software, you will still receive a package with these items.  Please be sure you receive the package and keep everything in a safe place!  You will need the serial number card if you decide to install HydroCAD on a different computer in the future.

If you purchased your HydroCAD program second-hand, you should have received these original materials from the seller as required under the HydroCAD License Agreement.  If any items are missing or appear to be copies, you may have received an unlicensed copy of HydroCAD!  Insist that the seller provide everything listed above.

Can't find your serial number?

Locate the "Read Me First" card or CD sleeve containing your serial number.  (The Read Me First card is normally shipped in the same envelope with the program disk.)

If you can't locate the "Read Me First" card or CD sleeve, check your order confirmation email, which also contains the serial number.

Ordering replacement materials

If you are unable to locate your program disk, manual, and/or serial number, you may order replacements using the on-line order form.  A charge will apply for each replacement item, except for Deluxe Support customers, who are entitled to free replacement of lost or damaged items.